Upgrade to Microsoft Outlook profile repair and recovery steps Edge to take advantage of the latest features, security updates, and technical support. You can start Outlook in safe mode, disable your add-ins, and then try to open Outlook normally. The folder may have been deleted or the server where the folder is stored may be unavailable. To access the filtering options faster, add them to your Quick Access Toolbar.

• We're working to make it possible to edit shared calendars in Outlook 2016 for Windows.
• If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook.
• Until you can install the Windows Update fix release, you can set a registry key that will cause Outlook to stop using the local Windows Search service.
• If you typically use an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3rd party email address is the primary alias.
• Many users encounter startup freezes, profile loading loops, and crashes following major Windows patches or Office updates.
• Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities.
• The platform validates SMTP, IMAP, and POP3 settings against verified databases to identify version mismatches or broken profiles introduced after system updates.

Outlook Known issues in October 2020 updates

If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. Right-click the folder, and then click Properties to check your permissions for the folder. See repair PST file without data loss the folder owner or your administrator to change your permissions. There is currently no option to revert to the prior behavior, but we would love to hear your feedback to help us with future designs.

Outlook known issues in the January 2019 updates

Auto-archive, sending and receiving a very large attachment, or running fixtechguide email error solutions some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again. To access the calendar shared with your Microsoft 365 for business account, you'll need to accept the invitation from Outlook on the web, iOS, or Android.

Troubleshoot Outlook for Windows issues

To learn more about how to send us feedback, please see How do I give feedback on Microsoft Office. Note that you can quickly tell how your mail is currently sorted, by the presence of a small triangle on the field headers. Outlook 2016 freezes when you try to preview an Excel file that's attached to an email. This issue affects all Outlook versions on Windows 7, Windows 8, Windows 10.

Outlook Known issues in March 2025 updates

Stay updated, back up regularly, and enjoy uninterrupted productivity in your Outlook workspace. Online Repair reinstalls Outlook components while preserving your data, resolving DLL and registry mismatches that prevent startup. This process checks for structural issues and automatically fixes them. Occasionally, classic Outlook tries to run a process in the background.

Outlook issues after connecting Outlook to Outlook.com

Third-party add-ins are among the most common culprits for Outlook not opening properly. Safe Mode allows you to start Outlook with all extensions temporarily disabled. The only other change to the Exchange Server was a certificate update for IIS. This is a standard DigiCert wildcard cert that we have replaced every year with no issues.