Figuring out why Outlook gets stuck offline really helps you fix it—and keeps it from coming back. This guide covers the usual suspects, troubleshooting steps, and a few advanced tricks to get your email flowing again. However, when Outlook cannot connect to the Exchange server, it automatically switches to Offline mode.

How to Fix Outlook Stuck in Offline Mode Issue? Simple Methods

As is known, we can switch from Offline to Online work offline mode stuck Mode and vice versa in Microsoft Outlook 2010 and later versions. Once Outlook is configured with an Exchange account, the Cached Exchange Mode is enabled automatically. And thus, an Offline Storage Table (OST) file is created to save a local synchronized copy of mailbox items. You can't send or receive email until you reconnect.

My windows live mail is stuck in the work offline mode. I cannot send or receive emails using wlm. I can access my

If you set up your Outlook profile wrong, it might not log in to Microsoft Exchange or Office 365. Sometimes, people connect their system to several Office 365 environments without realizing it. That can confuse Outlook, especially with Autodiscover, and you end up stuck offline. Fix Outlook Not Opening After Windows Update Even a brief hiccup can kick Outlook into offline mode, and sometimes it just stays there until you do something about it.

Create or Repair Outlook Profile

If you're running in a virtual desktop environment, we recommend you only synchronize one month of data. If you try to do something that's not available offline, you'll get an error message, or the changes you made will revert back to what was previously saved. It’s a good idea to turn on automatic updates in Microsoft 365 Apps for enterprise.

• I get connected, navigate to Send/Receive...and click it.
• If, in any case, you encounter any problems or issues in installing these updates, you must delete and uninstall all the updates and restart Outlook.
• To eliminate the possibility that there's a fault in your current Outlook profile, create a new profile.
• However, when Outlook cannot connect to the Exchange server, it automatically switches to Offline mode.
• Confusion happens when a device hooks up to more than one Office 365 environment.
• That way, Outlook won’t try to log in to the wrong domain.
• Are you experiencing the problem of 'Outlook stuck in offline mode' and looking for a comprehensive solution?

Setup Exchange Server Account Manually

Each profile should only connect to its own Office 365 tenant. This helps avoid cross-environment prompts that mess with your connection. If you’re on a company domain, make sure your DNS settings look right. Messed-up DNS can keep Outlook from finding the mail server. Flushing the DNS cache with ipconfig /flushdns sometimes clears up weird issues. Outlook needs Microsoft Exchange and Office 365 to stay connected.

Role of Exchange Server and Office 365

Given below are just a few examples of possible reasons.

Status: Disconnected

We usually suggest making a new profile instead of spending ages trying to fix the old one. Outdated software often brings compatibility headaches that break your connection. Select Work Offline from the Send/Receive tab in Outlook to reconnect. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Find solutions to common problems or get help from a support agent. Here are some suggested inbox repair tool alternative ways to reconnect to classic Outlook.

If you get a prompt about letting another server manage your system and pick the wrong answer, Outlook might stay offline for good. Those are out of reach when Outlook can’t connect live to Microsoft Exchange. He opens it surprisingly fast all things considered.

Recreate OST File

When Outlook switches between working online and offline in classic Outlook, all email accounts are changed. Your offline settings determine which items are saved to your device and for how long. To set these, see the section below Update offline settings. When you're back online, new Outlook for Windows automatically updates the items that were saved to your device.